Salesforce has announced the launch of Industries AI, which includes over 100 AI capabilities tailored to specific industries. These AI tools aim to automate time-consuming tasks and provide industry-specific solutions. Salesforce has also created an AI use case library to help users adopt these tools more efficiently. The industry AI features will serve as a foundation for building industry-specific agents called Agentforce agents. The AI functionalities vary across industries, such as complaint summaries for financial services, candidate auto-matching for healthcare, and vehicle telemetry summaries for the automotive industry.
Keywords
Salesforce, Industries AI, AI capabilities, industry-specific solutions, AI use case library, Agentforce agents, financial services, healthcare, automotive industry
Takeaways
- Salesforce has launched Industries AI, which offers over 100 AI capabilities for specific industries.
- These AI tools aim to automate time-consuming tasks and provide industry-specific solutions.
- Salesforce has created an AI use case library to help users adopt these tools more efficiently.
- The industry AI features will serve as a foundation for building industry-specific agents called Agentforce agents.
Action Items for Marketers
- Explore the AI use case library for your industry
- Plan for integration of new AI features into your workflow
- Consider developing custom AI agents for your specific needs
- Stay updated on rollout dates for your industry cloud
Links
https://www.salesforce.com/news/stories/industries-ai-announcement/
https://www.salesforce.com/artificial-intelligence/use-cases/
https://www.salesforce.com/industries/
https://www.salesforce.com/agentforce/
